SWFL Commercial Group respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, use our website chat, contact our team, or otherwise interact with SWFL Commercial Group.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company or association name
- Property or community information
- Property location
- Information about the services you are interested in
- Information included in messages, forms, or website chat conversations
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- Approximate geographic location
- Date and time of visits
- Website interaction and usage information
This information may be collected through cookies, analytics tools, and similar technologies.
How We Use Your Information
We may use the information we collect to:
- Respond to questions and inquiries
- Provide information about our property management and related services
- Evaluate whether our services may be a good fit for your property, community, or association
- Schedule consultations or meetings
- Follow up regarding an inquiry
- Communicate with current and prospective clients
- Improve our website, services, and customer experience
- Maintain our customer relationship management records
- Analyze website traffic and performance
- Protect our website and systems from fraud, misuse, or security threats
- Comply with applicable legal requirements
If you provide your email address, we may also send you information related to your inquiry or services you have expressed interest in. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those communications.
Website Chat and Virtual Assistant
Our website may include a live chat or AI-powered virtual assistant designed to answer general questions, provide information about our services, and help connect visitors with our team.
Information submitted through the chat may be stored in our customer relationship management system and reviewed by members of the SWFL Commercial Group team.
Please do not submit confidential, sensitive, financial, legal, or other highly sensitive information through the website chat.
Our virtual assistant is provided for general informational purposes and should not be considered legal, financial, tax, or professional advice.
Cookies and Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve website performance.
These technologies may collect information such as pages viewed, time spent on the website, device information, traffic sources, and general website activity.
We may use third-party analytics and marketing tools to help us understand website performance.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
How We Share Information
SWFL Commercial Group does not sell personal information to third parties.
We may share information with trusted service providers that help us operate our website, manage customer relationships, communicate with visitors, analyze website activity, or provide business services.
These providers may include website hosting platforms, customer relationship management systems, email platforms, analytics providers, and other technology vendors.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from public authorities
- Protect the rights, property, or safety of SWFL Commercial Group, our clients, or others
- Investigate fraud, misuse, or security concerns
- Facilitate a business transaction such as a merger, acquisition, restructuring, or sale of assets
Third-Party Service Providers
Our website and communications may use third-party platforms and services, including platforms used for website hosting, customer relationship management, analytics, email communications, scheduling, and website chat.
These third-party providers may process information according to their own privacy policies and terms.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, respond to inquiries, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the nature of our relationship with you.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us to request that we update or correct personal information you have provided to us.
You may also request to stop receiving marketing communications from us.
Marketing emails will generally include an unsubscribe option that allows you to opt out of future marketing messages.
Depending on where you live and applicable law, you may have additional privacy rights regarding your personal information.
Links to Other Websites
Our website may contain links to third-party websites.
SWFL Commercial Group is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review the privacy policies of any third-party website you visit.
Children's Privacy
Our website and services are intended for business owners, property owners, investors, association representatives, property managers, and other adults.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information from a child under 13 has been collected through our website, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how SWFL Commercial Group handles personal information, please contact us:
SWFL Commercial Group
18070 S. Tamiami Trail, Suite 11
Fort Myers, FL 33908
Phone: 239.357.0739
Email: patrice0739@gmail.com